• Managed phone sales as well as On-Site sales teams. • Maintained personal constant contact with previous customers, resulting in high volume of repeat relocation inquiries. • Created effective training system for a new sales personal, increasing sales volume in 30% a year. • Created effective dispatching system allowing easy access to customer information, leading to quick resolution of logistic issues. (Underestimating of relocation consultant how many movers to send, packing materials to bring etc.)

• Handled high volume of local, long distance and international relocation inquiries. • Established and maintained building insurance (C.O.I) documents for all customers. • Created effective filling system allowing quick and thorough document catalog, resulting in easy access to customer data.