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Candidate
Female, 31 year, born on 16 November 1993
Considers offers
Moscow, metro station Novye Cheryomushki, willing to relocate (Australia, Brazil, China, Uni, Scotland), prepared for business trips
Expert
140 000 ₽ in hand
Specializations:
- Sales manager, account manager
Employment: full time, part time, project work, work placement
Work schedule: full day, flexible schedule
Work experience 10 years 4 months
January 2019 — currently
6 years 4 months
Moscow, www.psbank.ru
Financial Sector... Show more
Senior manager
Projects CSI, Nps. Service quality projects, including surveys via phone and service improvement planning.
November 2017 — October 2018
1 year
Russian Export Center
Moscow
Transportation, Logistics, Warehousing, International Logistics... Show more
Analyst
Non-financial support to Russians companies to export
March 2017 — July 2017
5 months
Банк Москвы, ОАО
Moscow, www.bm.ru
Financial Sector... Show more
Chief specialist
Front line. B2b, B2C sales, customer service
March 2016 — January 2017
11 months
Moscow, www.sbrf.ru
Financial Sector... Show more
Senior specialist
Fraud system. Monitoring customers' transactions, disclosure fraud actions,customer service, negotiations by the phone, including international clients' calls, interaction with other services of the bank.
March 2015 — March 2016
1 year 1 month
Moscow, www.gazprombank.ru
Financial Sector... Show more
Junior specialist customer service (call-centre)
Receiving incoming calls and outgoing calls, client service, marketing on the phone, sales by the incoming calls
November 2012 — June 2013
8 months
Prisma Event
Media, Marketing, Advertising, PR, Design, Production... Show more
Senior specialist master class service
Providing high class service to the customer on a master class. Organizing and monitoring an event. Customer service and sales (exp. cholocate, coffee and etc.)
Skills
Skill proficiency levels
About me
Native Russian, fluent in English and learning other languages as German, Spanish, Portuguese. Literate in PC(windows/macintosh user,Microsoft Office) Personal skills: able to find a way in any difficulties. Driving license (category B). I'd lived in Scotland for an year. Experienced traveler. My hobbies: scubadiving, skydiving(tried only once but want it to be on the list) , exploring the world. Consider myself as a kind and friendly and responsible person, hard worker, always devoted to business.
Higher education
2015
PFUR
Management and internationa business , Management
2015
Edinburgh Napier University
Bachelor of Arts, Business Administration
Languages
Professional development, courses
2017
English Language Study
ILSC Australia, 2weeks grad
2016
Accounting 1C
BIT
2013
German language Course
SIT Tubingen , A 1.1
2012
Summer English School
Edinburgh Napier University, B
Citizenship, travel time to work
Citizenship: Russia
Permission to work: Russia
Desired travel time to work: Doesn't matter