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Candidate

Male, 36 years, born on 29 April 1988

Saint Petersburg, metro station Lesnaya, I want to relocate (Australia, Astana, Great Britain, Germany, Yekaterinburg, Canada, Karaganda, Moscow, Moscow Oblast, New Zealand, USA, Saint Petersburg, Tomsk, Ekibastuz), prepared for business trips

Technical support engineer

Specializations:
  • Technical support specialist

Employment: full time, part time, project work, volunteering

Work schedule: full day, shift schedule, flexible schedule, remote working, rotation based work

Work experience 14 years 5 months

August 2014 — currently
10 years 9 months
Veeam Software

Saint Petersburg, careers.veeam.com/

IT, System Integration, Internet... Show more

Cloud Support Engineer
Providing on-demand customers technical support and information on the configuration and troubleshooting of the software via e-mail, phone or remote access. Monitor and track incidents in Salesforce. Software testing, reproducing and submitting bugs to RnD.
November 2012 — August 2013
10 months
Alsim Alarko Sanayi Tesisleri ve Ticaret

Construction, Real Estate, Architecture... Show more

Document Controller
Modification and update the main project documentation list. Receiving and transfer drawings and documents from contractors, suppliers, equipment manufacturers. Documentation preparation, distribution and archiving.
November 2012 — November 2012
1 month
Xnet

IT, System Integration, Internet... Show more

Technical Support Engineer
User accounts and mailboxes administration. VMware Virtual Infrastructure administration. Network and computer infrastructure support. Remote technical support for users. Interaction with service providers and equipment manufacturers. Troubleshooting PC software/OS, hardware, and connection issues. Installation, configuration and maintenance of thin clients, laptop, desktop computers, printers, peripheral equipment and software.
April 2010 — November 2012
2 years 8 months
ArcelorMittal

Electronics, Tool Engineering, Household Appliances, Computers and Office Equipment... Show more

Electronic Engineer
Provision of proper technical operation and uninterrupted operation of electronic equipment. Management of a team of electricians for the repair and testing of electronic equipment. Maintenance of automation systems: continuous casting machine, weight measuring devices. Preparation of applications for the supply of equipment and spare parts. Monitoring timely delivery. Storage organization. SCADA systems installation and testing. PLC and HMI programming. Staff trainings. Review project documentation provided by contractors, delivery notes. Monitoring of personnel involved in commissioning, including equipment suppliers, contractors and operational personnel. Safe control of operations.
October 2012 — October 2012
1 month
Luxe Telekom

Telecommunications, Communications... Show more

Trainee
Testing of network equipment from different manufacturers. D-Link, TP-LINK, MikroTik. Study of equipment operation VOIP, SIP, IP PBX.
February 2011 — April 2011
3 months
KGKP Hospital Temirtau

IT, System Integration, Internet... Show more

Technical Support Engineer
Network troubleshooting. Hardware and software troubleshooting. Provide IT support for users. Liaise with service providers. Workstation deployment & maintenance. Specialized software support.
November 2009 — January 2010
3 months
LLC «Best Security»

www.alarko.com.tr/eng/index.asp

Electronics, Tool Engineering, Household Appliances, Computers and Office Equipment... Show more

Systems Engineer
Design project documentation for equipment installation. Fire alarm system installation and maintenance. Network equipment installation. Cabling.

Skills

Skill proficiency levels
Adobe Lightroom
AutoCAD
Automation
Computer Hardware Assembly
Computer Maintenance
Document Management
Equipment Installation
Equipment Maintenance
Fire Alarm
Hardware Installation
Network administration
Network Infrastructure
Network Services
Operating Systems
Photography
Project Coordination
Project Delivery
Project management
Software Installation
SolidWorks
Structured Cabling
Technical Support
Troubleshooting
VMware
Hyper-V
Document Flow

Driving experience

Driver's license category B

About me

PROJECTS: BOZSHAKOL COPPER PROJECT. SULPHIDE PLANT. 2012-2013 Contractor – Kazakhmys Basic design – Aker Solutions General Design - Ausenco General Contractor – Alarko Design - BIR Engineering Design - Lambda CONVERTER GAS CLEANING ANG DEDUSTING SYSTEM. PRIMARY AND SECONDARY GAS CLEANING 2011-2012 Contractor – ArcelorMittal Basic Design – PAUL WURTH Basic Design – OSCHATZ General Contractor – TROY TECH Design – CVS Makina TSD – THERMOGRAPHIC SLAG DETECTION NOVEMBER 2010 Amepa LASER CONTOURING SYSTEM OCTOBER 2010 Process Metrix

Higher education (bachelor)

2009
Карагандинский государственный технический университет, Караганда
Факультет Информационных Технологий, Приборостроение

Languages

Russian — Native


Chinese — A1 — Basic


English — C2 — Proficiency


Professional development, courses

2014
Chinese language
South China Univercity of Technology, Chinese language

Tests, examinations

2012
Siemens Simatic programming with Step 7
ArcelorMittal, Siemens Simatic programming with Step 7
2012
Siemens WinCC
ArcelorMittal, Siemens WinCC
2012
HSE trainings
ArcelorMittal, HSE trainings

Citizenship, travel time to work

Citizenship: Kazakhstan

Permission to work: China, Kazakhstan, Russia

Desired travel time to work: Doesn't matter