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Candidate

Female, 34 years, born on 30 August 1990

Cyprus, willing to relocate (Australia, Cyprus, Malta, USA), not prepared for business trips

Fraud Manager/Compliance Officer

Specializations:
  • Auditor

Employment: full time

Work schedule: full day

Work experience 13 years 2 months

September 2016currently
8 years 8 months
Panserve LTD

Public Services... Show more

Compliance and Legal Assistant
• Assisting Head of Techncal Compliance with administration of risk assessments of the Company’s processes and procedures in light of various legal regulatory and operational requirements. • Assisting the Head of Technical Compliance in implementing various policies and procedures, to ensure that business activities are conducted in conformity with all applicable laws and regulations. • Assisting Operations with various compliance queries and procedural escalations, in particular assisting with customer complaint escalations from the Customer Service department. • Working alongside the Head of Technical Compliance to ensure effective communications with local and foreign regulators and legal bodies. • Liaising with other companies, service providers, external legal advisors, local government, regulatory authorities (local and foreign) and relevant service providers in various jurisdictions, as and when required. • Assisting with the development of compliance protocols. • Preparing regular and ad hoc reports with respect to regulatory requirements and developments as instructed by the Head of Technical Compliance • Assisting with audits as and when required • Drafting responses to queries and investigations conducted by various official bodie • Proactively raising awareness of compliance risks throughout the business • Performing legal research • Preparing legal documents • Taking minutes and initiating and replying to correspondence • Maintaining records, organising files and archiving • Maintain an effective filing system • Receiving and sorting incoming mail where required • Working in partnership with other key stakeholders in the business, to ensure full adherence with the Company’s policies and procedures • Keep information confidential
July 2015September 2016
1 year 3 months
Panbet LTD

Public Services... Show more

Fraud Team Leader
• Dealing with difficult customer issues, following up on customer interactions and carrying out remedial action as required • Review, research and make determination of suspicion on items and transactions identified according to the Bank Secrecy Act (BSA) via AML automated alerts or manually received reports and referrals • Used transactional and customer records, external data, publicly- available information, and other information to identify suspicious or unusual activity • Reviewed, analyzed, and identified indicators of potential money laundering or terrorist financing activity from information sources such as surveillance / monitoring alerts, open source media reports, and internal referrals • Identify chargebacks and contest when appropriate • Applied best management practices in supervising large groups of people, as well as in recruiting and training new employees • Recommend anti-fraud processes for changing transaction patterns and trends • Working in partnership with other key stakeholders in the business (including Payments, Customer Service, IT, Compliance etc.), to ensure compliance with legal and regulatory requirements, adherence to Company procedures. • Assisting with the development of processes and procedures. • Tracking daily work activity and producing reports as required.( (Suspicious Activity reports; Weekly Activity Reports; Enhanced Due Diligence reports; etc.) • Assisting Fraud team in their daily tasks.
June 2010August 2012
2 years 3 months
Debenhams

www.debenhams.com

Sales Assistant
* Be involved in stock control and management. ; * Assisting shoppers to find the goods and products they are looking for. * Being responsible for processing cash and card payments. * Answering queries from customers. ; * Reporting discrepancies and problems to the supervisor. * Giving advice and guidance on product selection to customers. * Dealing with customer refunds.. ; * Responsible dealing with customer complaints. ; * Responsible for security within the store and being on the lookout for shoplifters and fraudulent credit cards etc. * Receiving and storing the delivery of large amounts of stock
May 2008May 2009
1 year 1 month
Tobacco Shop

Latvia

Assistant Manager
''p.S" Purveyors of fine tobacco, cigars, pipes of all distinctions Skills * Extensive experience as a Fraud Analyst in relevant industry (online gaming, online gambling, e-commerce) * Investigative skills, ability to work and think logically * Problem Solving - Excellent analytical and diagnostic skills * Extensive knowledge about the anti-money laundering, laws procedures and practices * Good organizational skills ; * Identified multiple significant cases, red flags and patterns associated with the laundering of illicit funds * Knowledge of Excel, Word, Confluencee, Outlook and PowerPoint * Creative and strategic thinker, able to communicate strategy to team, internal and external customers * Excellent verbal, written and interpersonal skills ; * The ability to work independently and as part of wider team ; * Strong prioritization and workflow management skills ; * Relationship building ; * Knowledge of 4 languages fluent in Russian, English, Latvian, competent in German ; * Good time management and able to work to deadlines ; * Adaptability and ability to learn quickly in a changing environment

Skills

Skill proficiency levels
• Extensive experience as a Fraud Analyst in relevant industry (online gaming, online gambling, e-co

About me

• Extensive experience as a Fraud Analyst in relevant industry (online gaming, online gambling, e-commerce) • Investigative skills, ability to work and think logically • Problem Solving - Excellent analytical and diagnostic skills • Extensive knowledge about the anti-money laundering, laws procedures and practices • Good organizational skills • Identified multiple significant cases, red flags and patterns associated with the laundering of illicit funds • Knowledge of Excel, Word, Confluencee, Outlook and PowerPoint • Creative and strategic thinker, able to communicate strategy to team, internal and external customers • Excellent verbal, written and interpersonal skills • The ability to work independently and as part of wider team • Strong prioritization and workflow management skills • Relationship building • Knowledge of 4 languages fluent in Russian, English, Latvian, competent in German • Good time management and able to work to deadlines • Adaptability and ability to learn quickly in a changing environment

Incomplete higher education

2009
Baltic Commercial International Professional College
Beauty industry

Languages

RussianNative


EnglishC2 — Proficiency


GermanA1 — Basic


LatvianC2 — Proficiency


Citizenship, travel time to work

Citizenship: Latvia

Permission to work: Great Britain, Latvia

Desired travel time to work: Doesn't matter