Achange Consultancy
Australia, achange.com.au/
Head of SMM/Education Counsellor
• Knowledge and research to provide students with valuable and up to date information about the admissions process and education in Australia
• Assist students in selecting programs and collecting documents in accordance with the student's experience and university requirements.
• Conducted rigorous analysis of prospective student applications, ensuring optimal selection for the institution
• Communicate with the marketing and admission teams from schools to learn about the latest entry requirements.
• Managed undergraduate, postgraduate, and pathways programs, successfully enrolling and guiding student's through their chosen course of study.
• Assistance with recording, scheduling and coordinate meetings of student's and representatives of educational providers, for interviews.
• Successfully utilized Influence to increase student enrolment by 25% over a one-year period as an Enrolment Officer
• Work with documents, including: proofreading documents, formatting and converting.
• Obtaining and checking letters of offer, GS assessment and Coe's for errors and compliance with the set standards and process, as well as State and Commonwealth legislation and education provider requirements.
• Utilized Continuous Improvement methodologies to streamline and optimize administrative tasks, significantly reducing processing times
• Utilized Agile principles to adapt and respond swiftly to unforeseen changes during student enrolment process
• Building and maintenance strong relationships with clients and prospective student's by ensuring superior customer service.
• Stimulate student recruitment through social media.
• Assist in selecting diploma and language programs, considering SSVF and standards and student visa conditions.
• Assist with student's application/enrolment processes for various nationality international students according to DHA standards, GS criteria, the ESOS Act, The National Code of Practice, and other State and National laws.
• Problem solving in managing complex requests in a fast-paced setting.
• Enrollment of children in state schools.
• Flexibility and ability to work independently in an international team across different time zones, showing cultural sensitivity and understanding of cross-cultural communication.
Marketing part:
Development and Implementation of SMM Strategy: Creating and executing social media promotion strategies aimed at increasing brand awareness and attracting the target audience.
Content Management: Planning, creating, and publishing content for social media, including text posts, images, videos, and other formats aligned with the brand strategy.
Analysis and Reporting: Monitoring and analyzing key performance indicators (KPIs) of social media campaigns, preparing reports, and providing recommendations for improving results.
Interaction with Followers and Customers: Managing communications on social media, promptly responding to comments, questions, and feedback from users, and maintaining a positive company image.
Research and Implementation of New Trends: Keeping track of current trends in SMM, searching for and adopting innovative methods and tools to enhance the company’s presence on social media.